Alabama
License Type
Money Transmitter License
License No.
876
Payments
In the United States, any payment services, such as, payroll, tax payments or COBRA premium payments, are provided by PrimePay, LLC, dba CoAd Pay, a CoAd affiliate (“CoAd Pay”). CoAd Pay is registered as a Money Services Business (MSB) at the federal level with the Financial Crimes Enforcement Network (FinCEN) in the United States, which is a bureau of the United States Department of Treasury. CoAd Pay is also licensed or otherwise authorized to act as a money transmitter in the U.S. jurisdictions listed below. Residents of certain states may have specific rights related to concerns or complaints about our services, as detailed below.
NMLS ID: 1952666
Our licenses:
Alaska
License Type
Money Transmitter License
License No.
AKMT-018041
For Alaska Residents Only:
If your issue is unresolved by CoAd Pay (888-925-2990), please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call 907-465-2521.
If your issue is unresolved by CoAd Pay (888-925-2990), please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call 907-465-2521.
Alaska
License Type
Business License
License No.
210667
Arizona
License Type
Money Transmitter License
License No.
MT-1038504
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Arizona Department of Insurance and Financial Institutions at (602) 364-3100.
Arkansas
License Type
Money Transmitter License
License No.
127751
Connecticut
License Type
Money Transmission License
License No.
MT-1952666
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Department of Banking for the State of Connecticut at (860) 240-8299.
Delaware
License Type
Check Seller, Money Transmitter License
License No.
037579
District of Columbia
License Type
Money Transmission License
License No.
MTR1952666
All complaints against CoAd Pay (License No. MTR1952666) from District of Columbia residents should be directed to:
Dept. of Insurance, Securities, and Banking
1050 First St. NE, Suite 801,
Washington, DC 20002
Phone: 202-727-8000
Dept. of Insurance, Securities, and Banking
1050 First St. NE, Suite 801,
Washington, DC 20002
Phone: 202-727-8000
Georgia
License Type
Money Transmitter License
License No.
1952666
Idaho
License Type
Money Transmitter License
License No.
MTL-282
Illinois
License Type
Money Transmitter License
License No.
MT.0000436
If you suspect a violation of the Illinois Transmitters of Money Act, you may report that violation to the Illinois Department of Financial Institutions by calling 1-888-925-2990.
Maine
License Type
Full and Limited Service Payroll Provider
License No.
1952666
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Maine Financial Institutions Bureau at (207) 624-8570.
Michigan
License Type
Money Transmitter License
License No.
MT0024144
Minnesota
License Type
Money Transmitter License
License No.
MN-MT-1952666
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Minnesota Department of Commerce at (651) 539-1500.
Missouri
License Type
Money Transmitter License
License No.
MO-26-9774
Nebraska
License Type
Money Transmitter License
License No.
1952666
Nevada
License Type
FID Money Transmitter License
License No.
MT11265
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Nevada Division of Financial Institutions at (702) 486-4120.
New Hampshire
License Type
Money Transmitter License
License No.
1952666MT
New Jersey
License Type
Money Transmitter License
License No.
2205131-C22
New Mexico
License Type
Money Transmitter License
License No.
1952666
Should you have a complaint involving a money transmission, first notify CoAd Pay’s Customer Support at (888) 925-2990 for prompt assistance. Second, if the complaint remains unresolved after discussing with CoAd Pay, the New Mexico Financial Institutions Division has established contact information for directing a complaint: via telephone (505) 476-4885 or their website, https://www.rld.nm.gov/financial-institutions/file-a-complaint/.
Oklahoma
North Dakota
License Type
Money Transmitter License
License No.
MT104967
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the North Dakota Department of Financial Institutions at (701) 328-9933.
Oklahoma
License Type
Money Transmission License
License No.
1952666
Pennsylvania
License Type
Money Transmission License
License No.
98335
Rhode Island
License Type
Currency Transmitter
License No.
20254890CT
South Carolina
License Type
Money Transmission License
License No.
1952666
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the South Carolina Office of Attorney General at (803) 734-3970.
Texas
License Type
Money Transmitter License
License No.
3191
If you have a complaint, first contact CoAd Pay customer support at (888) 925-2990. If you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.
Tennessee
License Type
Money Transmitter License
License No.
1952666
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Tennessee Department of Financial Institutions, 312 Rosa L. Parks Avenue, 13th Floor, Nashville, TN 37243 at (615) 741-2236.
Utah
License Type
Money Transmitter License
License No.
1952666
Virginia
License Type
Money Order Seller and Money Transmitter License
License No.
MO-443
Please contact CoAd Pay at (888) 925-2990 with any complaints or questions about CoAd Pay money transmission services. If any complaints or questions remain unresolved by CoAd Pay, you may contact the Virginia State Corporation Commission at 804-371-9733 or visit their website at https://www.scc.virginia.gov/.
West Virginia
License Type
Money Transmitter License
License No.
WVMT-1952666
Wyoming
License Type
Money Transmitter License
License No.
7383
