CoAd is built around what small and medium-sized businesses need most: flexibility, responsive support, and a team that understands your business. With transparent pricing, dedicated support for both employers and employees, and modern technology backed by real people, CoAd makes it easier to manage payroll and HR with confidence. And as your needs change, we’re there every step of the way.
4.5/5
on G2
17,000+
small businesses trust CoAd
$15B+
in payroll processed annually
Value Pillars
What Sets CoAd Part?
Transparent Pricing, No Hidden Fees
Predictable Pricing from Day One.
CoAd keeps pricing simple and transparent, so you can understand your costs upfront and budget with confidence. Essential payroll processing is included in your admin fee, giving you the flexibility to manage payroll without worrying about routine needs adding unexpected costs.
Costs associated with payroll processing are included in your admin fee.
Process payroll when your business needs to without separate per-run processing charges.
Get a more predictable cost structure without individual payroll processing fees added on top of your admin fee.
Human Support for Your Whole Team
A Named Contact for Employers and Employees.
CoAd gives employers and employees direct access to dedicated experts who are there when questions come up. With named contacts across payroll, benefits, safety, and account service, your team gets the right support without putting every question on the business owner or admin.
Give employers and employees direct access to dedicated support.
Connect your team with specialists across payroll, benefits, safety, and more.
Free up your time as the owner from being the go-between on every HR question.
A Modern Platform, With Support When You Need It
Easier to Use. Easier to Reach.
CoAd combines a modern platform with hands-on support to make managing your workforce easier. From onboarding through day-to-day use, your team has the technology to get things done and dedicated people to turn to when they need help.
Manage everyday HR and payroll tasks from one intuitive platform.
Get hands-on onboarding support to help your team get up and running.
Have a dedicated contact who knows your business and is there when questions come up.
Comparison Table
Head-to-Head: CoAd vs. Paychex
CoAd advantage
Paychex limitation
—
Comparable / tied
CoAd
Paychex
Features
Unlimited Payroll Runs
Yes
—
Additional fees may apply
Wage Garnishments
Yes
—
Additional fees may apply
Earned Wage Access
Yes
Max 2 days before pay
Learning Management System (LMS)
Yes
—
Additional fees may apply
Dedicated Account Manager
Yes
—
Yes, but employer access only
Direct Employee Support
Yes
Admin/owner only
Response Model
Named contact
Queue-based
Medical Carve-Out Option
Available
Not available
Workers' Comp Carve-Out Option
Available
Not available
Data Export / Portability
Self-service, anytime
Support-ticket dependent
FAQ
Got questions? We have answers.
Everything you need to know before you get started.
How is CoAd's support model different from Paychex?
CoAd gives you a named service team from day one, including dedicated contacts for account service, payroll, benefits, and safety. Instead of starting with a general service center, you have people who know your business and can help you get to the right answer faster.
Do my employees get direct support from CoAd, too?
Yes. CoAd's support extends beyond the business owner or administrator. Employees can contact their dedicated CoAd resources directly for payroll, benefits, and other supported questions, taking everyday employee requests off your plate.
Will I have the same CoAd contact after implementation?
Yes. Your relationship doesn't end when onboarding does. Your named Account Service Manager stays with you after implementation, giving you continuity and a familiar point of contact as your business evolves.
Is CoAd's pricing more transparent than Paychex's?
CoAd is built around straightforward pricing, so you know what you're paying for upfront. We don't nickel-and-dime you with additional administrative fees for everyday services that are already part of your solution.
Will my CoAd fees increase just because my employees earn more?
No. CoAd's administrative pricing isn't tied to employee salaries. That means giving someone a raise or hiring a higher-paid employee doesn't automatically increase what you pay CoAd for the same level of service.
How does CoAd combine technology with hands-on support?
CoAd Quantum gives you one place to manage payroll, HR, benefits, time, reporting, and employee self-service, backed by real people who can help when technology alone isn't enough. You get the convenience of self-service without being left to figure everything out yourself.
Why switch from a larger provider like Paychex to CoAd?
CoAd gives you the capabilities you'd expect from a large provider with a service model built to feel personal. You get transparent pricing, dedicated support for both employers and employees, and a team that stays with you every step of the way, from implementation through growth.
